Support by the Guru
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Premium Support Plus +

On Sale $99.99 (reg. $139.99) 

Premium Support Plus 1 yr 

  • Remote Support
  • Access to ‘Getting Started’ Video
  • Access to  ‘Help & Tutorial’ videos
  • Premium email Support (8am-6pm EST Mon-Sun)
  • Alerts & Important Information about current events or updates
  • Great for customers needing major software updates
  • Repair after factory reset
  • Restoring to Factory Settings along with any new updates
  • Get & Keep your unit running like new
  • Member-only pricing
  • Membership includes remote support for 1 unit. $49.99 for each additional unit.

**Premium Support Plus+ 1-Year Plan** – Your ultimate solution to all tech troubles. Are you feeling overwhelmed by software updates, accidental factory resets, or the confusion of managing older devices? You’re not alone, and we’re here to help.

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IMPORTANT INFORMATION

All SUPPORT PLANS AUTOMATICALLY EXPIRE UNLESS EXPRESSLY CHOSEN TO AUTO RENEW AND CAN BE CHANGED AT ANYTIME FROM YOUR ACCOUNT AREA

   WE DO NOT SELL ANY OF YOUR PERSONAL INFORMATION, PERIOD! ANY INFORMATION PROVIDED IS STRICTLY FOR USE ON OUR SITE FOR NECESSARY PURPOSES TO STREAMLINE YOUR EXPERIENCE

Devices Currently Supported by the Guru

 NEW ULTRA+, UltraStream V2, MAX 2.0, MAX, Stream Genie, Genie 2.0, Eclipse

Elite/Pro Models are no longer supported: The Firmware is severely out of date and the Guru Recommends upgrading to the New ULTRA+  to take advantage of the robust features, enhanced content and expanded channel line-up! To see a preview of the New ULTRA+ software, log in and head to the Attention Area or join the Facebook group using the link at the bottom of the page.

Click Link Below To Download Team Viewer Quick Support Update

Team Viewer Quick Support Install/Update

Downloader by AFT News

If you need the Guru to asses your situation and make a support recommendation, use the link below.

(This link is not for direct support questions and is only so

the Guru can make an initial assessment of your current situation)

 Support members should log in and ‘Contact the Guru’ for the best experience.

Contact the GURU